Managed IT Services
Complete IT management: monitoring, maintenance, updates, and vendor management. Think of us as your entire IT department, outsourced to a team of experts who live and breathe technology. We handle everything so your team can focus on what they do best.
- 24/7 network monitoring & alerting
- Patch management & software updates
- Vendor management & procurement
- IT strategy & roadmap planning
- Asset management & lifecycle tracking
- New employee onboarding & offboarding
Cybersecurity
43% of cyberattacks target small and mid-size businesses. Our multi-layered security approach protects your data, your employees, and your reputation. From threat detection to incident response, we keep the bad guys out.
- Endpoint detection & response (EDR)
- Email security & phishing protection
- Security awareness training
- Vulnerability scanning & penetration testing
- Incident response planning
- Dark web monitoring
Cloud Solutions
Microsoft 365, Azure, and AWS migration and management. We help you move to the cloud with zero downtime, then optimize your environment for performance and cost. No more managing servers in a closet.
- Microsoft 365 deployment & management
- Azure & AWS cloud migration
- Cloud cost optimization
- Hybrid cloud architecture
- SharePoint & Teams configuration
- Cloud security & compliance
Help Desk & Support
24/7 support with a 15-minute response SLA. When your team has a problem, they talk to a real engineer who can actually fix it — not a script reader in a call center. Remote and on-site support available across the Charlotte metro area.
- 15-minute response time SLA
- Remote & on-site support
- Real engineers, not scripts
- Dedicated account manager
- Self-service portal & knowledge base
- Monthly reporting & analytics
Network Infrastructure
Design, installation, and management of business networks that actually perform. Whether you're building out a new office or upgrading aging infrastructure, we deliver reliable, secure, and fast networking solutions.
- Network design & architecture
- Enterprise Wi-Fi solutions
- Firewall & VPN configuration
- Structured cabling
- SD-WAN deployment
- Network performance monitoring
Backup & Disaster Recovery
Disasters don't schedule ahead. Ransomware, hardware failure, natural disasters — any of these could take your business offline. Our automated backup and disaster recovery solutions ensure you can get back to business in minutes, not days.
- Automated daily backups
- Tested disaster recovery plans
- Business continuity solutions
- Ransomware recovery
- Off-site & cloud backup
- Recovery time & point objectives (RTO/RPO)